Privacy Policy

Last updated: October 31, 2025

1. Who We Are

Fiscadelys Pro provides accounting and reporting services.

• Company name: Fiscadelys Pro
• Business ID: CHE-358.914.327
• Address: Route des Vignes 7, 1784 Wallenried, Switzerland
• Email: privacy@fiscadelyspro.com
• Phone: +41 26 249 58 46

2. Scope

This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our services.

3. Data We Collect

• Identification data: name, company, position.
• Contact data: email, phone, postal address.
• Usage data: pages visited, time on page, referrer, device and browser info, IP address.
• Transaction records: service requests, invoices, customer support logs.
• Consent records: cookie consent and preference history.

4. Sources of Data

Data comes directly from you, from your interaction with our website, and from third-party processors acting on our behalf (e.g., analytics, hosting, communication tools).

5. Purposes and Legal Bases (GDPR)

• Providing and operating our services — Art. 6(1)(b) GDPR.
• Customer support and communication — Art. 6(1)(b), 6(1)(f) GDPR.
• Security and fraud prevention — Art. 6(1)(f) GDPR.
• Analytics and site improvement — Art. 6(1)(a) GDPR, with consent.
• Legal compliance — Art. 6(1)(c) GDPR.
• Marketing communications — Art. 6(1)(a) GDPR; consent can be withdrawn at any time.

6. Data Sharing

We may share personal data with:

• Service providers (hosting, analytics, email, support).
• Professional advisors and auditors when necessary.
• Authorities where legally required.
• Successors in case of business restructuring, under appropriate safeguards.

7. International Transfers

Data transfers outside Switzerland or the EEA rely on adequacy decisions or Standard Contractual Clauses with additional safeguards where needed.

8. Data Retention

We retain personal data only as long as required for stated purposes and legal obligations.

• Client and contract data: up to 10 years after service completion.
• Support communications: up to 3 years after closure.
• Analytics events: 14–26 months depending on tool settings.
• Cookie consent logs: duration of consent plus up to 5 years.

9. Your Rights

• Access, rectify, or erase your personal data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

10. Security

We apply encryption, access controls, and periodic security reviews. No system is entirely risk-free.

11. Children

Our website is not intended for individuals under 16. We do not knowingly collect their data.

12. Third-Party Links

External sites linked from our website are governed by their own privacy policies.

13. Contact

For privacy inquiries or data requests, contact us at privacy@fiscadelyspro.com or write to Route des Vignes 7, 1784 Wallenried, Switzerland.

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GDPR Policy

• Controller: Fiscadelys Pro, Route des Vignes 7, 1784 Wallenried, Switzerland.
• EU/EEA Representative: Appointed if required by Article 27 GDPR.
• Records of processing: Maintained in accordance with Article 30 GDPR.
• Data protection by design and default: Implemented across systems.
• DPIAs: Conducted where high risk exists.
• Incident response: We notify authorities and users as required by law.
• Processor management: Data Processing Agreements, due diligence, and audits are in place.

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Cookies Policy

Cookies are small files stored on your device. We use cookies and similar technologies for functionality, analytics, and customization.

Types of Cookies

• Strictly necessary: Enable essential site functionality.
• Performance and analytics: Help us improve the website.
• Functional: Remember your settings, such as language.
• Marketing: Measure engagement and limit ad repetition.

Managing Cookies

You can adjust cookie preferences via our cookie banner or browser settings. Disabling cookies may affect functionality.

Retention

Session cookies expire when you close your browser. Persistent cookies last from several days to 26 months unless deleted earlier.

Updates

We may revise this policy periodically. The latest revision date appears at the top.